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Services / Spare Parts Support

Playground Spare Parts & Wear Items

Project CAD blueprints and Bill of Materials (BOM) records help our engineers identify replacement pads, nets, clamps, springs, and slide sections against your original order. Optional spare wear packs can also be agreed with the initial equipment order.

All services overview
Replacement trampoline springs and metal attachment clips
Original Parts & Wear ItemsCAD/BOM-supported matching, optional initial-order spare packs, and delivered-project support.
Green protective padding covers for indoor playground posts

Factory archive / Part identification

CAD & BOM Records for Your Original Build

The factory archive retains the project's 3D CAD blueprints and Bill of Materials so replacement components can be referenced to the approved configuration instead of a generic size or color.

Digital records

Project drawings and part codes

Complete CAD layouts and BOM entries retain component references for the original structure, soft play, nets, and slide configuration.

Order match

Start with your contract or company name

Quote the original contract number or company name so our engineers can locate the project and identify the corresponding component part code.

Components

Match the part to the project

Request pads, netting, clamps, springs, connectors, decks, and slide sections against the original project record, reducing the need to measure components again on site.

Metal frame connector fitting for a modular playground structure

Wear items / Order options

Optional Spare Packs & Replacement Requests

Plan commonly replaced items with the initial order or identify them later from the retained project record. The scope of each parts request is confirmed against the order and required components.

Initial order option

Agreed spare wear pack

Extra springs, vinyl patches or touch-up vinyl, netting clips, and clamps can be included with the initial container shipment by agreement.

Later request

Identify the wear item and project

For replacement pads, nets, clamps, springs, or slide sections, provide the original contract number or company name and the item required so the project record can be checked.

Optional initial-order packs and later replacement requests are confirmed individually; the parts overview does not state a fixed dispatch timeframe.

Parts & service / Related resources

Browse Parts or Contact Delivered-Project Support

Use the catalog for parts and flooring, or handover and lifetime support for technical help and warranty parts connected to an already-delivered project.

FAQs

Spare Parts Questions

How do you match a replacement part to my playground?

Quote your original contract number or company name. Our engineers locate the project CAD and BOM records and identify the part code for the component.

Can I order spare parts with my first order?

Yes. An agreed spare wear pack of springs, vinyl patches or touch-up vinyl, netting clips and clamps can ship in the initial container.

Which parts usually need replacing first?

Typical wear items are vinyl covers and padding, safety nets and clips, trampoline springs and mats, and clamps. Their condition depends on how busy the venue is.

Original Spare Parts

Need a replacement wear item?

Send your original contract number or company name and the component you need so the project CAD/BOM record can be used to identify the request.

Request spare parts support