Final configuration reference
The agreed layout, installation drawings, and component identification for the supplied equipment become the reference for later maintenance and replacement requests.
Services / Step 06
Playground Handover & Lifetime Support
Step 06 · Handover, Care & Lifetime Support. After installation, the project moves to documented handover: as-built drawings, care instructions, contract warranty support, and a route back to the original CAD and BOM records when replacement parts are needed.
All services overview
Step 06 / Handover
Documents, Checks & Project Records
Handover is the point where the confirmed configuration, assembly information, and care documents move to the venue team. What is transferred follows the written order; opening approval and local operating permits stay with the venue.
Assembly and care documents
Numbered assembly information and the care notes for the supplied models are handed to the people who will operate and inspect the playground.
Inspection and open items
Outstanding items, photos, and the checks recorded at acceptance stay with the project file. Completing assembly is not the same as local opening approval.
Installation options for a new order are covered in professional installation support. This page covers what follows delivery.
After opening / Lifetime care
Warranty, Maintenance & Spare Parts
Ongoing support is split into three independent resources so operators can open the page that matches the question: written coverage, routine care, or a replacement part matched to the original build.
Warranty policy
Review component-specific limited warranty periods, exclusions, and the information needed to start a claim for the delivered order.
Read the warranty policyMaintenance and care guides
Use opening inspections, periodic checks, and surface-care notes. Equipment-specific instructions supplied with the project take precedence.
View maintenance guidesOriginal spare parts
Quote the original contract or project name so pads, nets, clamps, springs, and slide sections can be matched to retained CAD and BOM records.
Find spare parts supportStep 06 / Deliverables
What You Receive at This Step
- Final configuration drawingsThe agreed layout and component identification for later maintenance and parts.
- Assembly & care documentsNumbered assembly information and care notes for the supplied models.
- Acceptance recordChecks, photos and open items recorded at handover.
- Support routeWarranty, maintenance and spare-part requests linked to your project file.
FAQs
Handover & After-Sales Questions
What documents do we receive at handover?
The agreed layout, installation drawings, component identification and the care notes for the supplied models, as set out in the written order.
Does completed installation mean the venue can open?
No. Completing assembly is not local opening approval. Inspections and operating permits stay with the venue.
Who do we contact after opening?
Use delivered-project support with your project reference. Warranty, maintenance and spare-part questions are matched to the original project file.
Design & build by project type
Need one contractor for the whole venue?
This step is part of a single design-and-build contract. See how it applies to your project type.
Delivered Playground Projects
Need handover documents or support for equipment already delivered?
Send the project reference, the question, and photos where relevant. New playground orders still start with installation support.