Frequently Asked Questions (FAQ) – Indoor Playground Equipment

• 1. What age groups are indoor playgrounds designed for?
• 2. What safety standards do your playgrounds comply with?
• 3. What is the average cost of an indoor playground?
• 4. How long does it take to manufacture and deliver?
• 5. Can I customize the design?
• 6. What materials are used?
• 7. Do you provide installation service?
• 8. What is the warranty?
• 9. How much space do I need for an indoor playground?
• 10. Can you help with business planning?
• 11. What are the shipping and installation requirements?
• 12. Do you assist with after-sales service?

1. What age groups are indoor playgrounds designed for?

Indoor playgrounds can be designed for different age segments:
Toddlers (1–3 years): Soft play areas, ball pits, sensory rooms.
Children (4–12 years): Slides, climbing structures, trampolines, obstacle courses.
Teenagers & Adults: Ninja courses, trampoline parks, adventure zones (optional).

2. What safety standards do your playgrounds comply with?

All equipment is manufactured according to international safety standards such as:
EN1176 / EN1177 (Europe)
ASTM F1918 (USA)
CE, TUV, SGS certifications
Materials are non-toxic, durable, and tested for impact absorption, flame resistance, and stability.

3. What is the average cost of an indoor playground?

Costs depend on:
– Size of the playground (sqm or sq ft)
– Selected activities (trampolines, climbing walls, role-play houses, etc.)
– Customization & theme design

A small playground (100–200 m²) may start from USD 30,000–60,000, while larger projects (500–2000 m²) can range from USD 100,000–500,000+.

4. How long does it take to manufacture and deliver?

Design stage: 7–15 days (depending on complexity).
Production stage: 20–40 days.
Shipping: 15–45 days depending on destination port.

Total project time is usually 2–3 months.

5. Can I customize the design?

Yes. Every project is custom-designed to fit your space dimensions, theme, budget, and target age group. Popular themes include: Jungle, Ocean, Space, Candy, Castle, Pirate, Cartoon, Futuristic Neon.

6. What materials are used?

– Frames: Galvanized steel, powder-coated for durability.
– Platforms & Panels: Plywood with PVC covering, or WPC / HDPE for waterproofing.
– Slides & Tubes: Rotomolded or fiberglass (FRP).
– Safety Mats & Foam: EPE + PVC, flame-retardant and eco-friendly.
– Netting: High-strength nylon or polyester ropes.

7. Do you provide installation service?

Yes, there are two options:
1. On-site installation by our professional engineers.
2. Remote guidance with installation manual, videos, and online support.

All parts are prefabricated and modular for easy assembly.

8. What is the warranty?

– Steel structures: 3–5 years
– Plastic & fiberglass parts: 2 years
– Soft play & electronic parts: 1 year
– Spare parts are available at cost after warranty period.

👉 See full details here: Warranty Policy

9. How much space do I need for an indoor playground?

– Minimum recommended area: 100–150 m².
– Medium projects: 300–800 m².
– Family entertainment centers: 1000 m² and above.

10. Can you help with business planning?

Yes, we provide:
– 3D design proposals for bank/lease applications.
– Cost analysis (investment & ROI).
– Layout recommendations for maximizing capacity and customer flow.

11. What are the shipping and installation requirements?

– Shipped in standard 20ft / 40ft containers.
– Marked parts with assembly codes.
– Basic tools and 3–5 workers are enough for self-installation under our guidance.

12. Do you assist with after-sales service?

Yes. Our after-sales support includes:
– 24/7 online technical support
– Free spare parts with orders
– Remote video calls for troubleshooting
– Local partner assistance in some countries

👉 For returns, refunds, or exchanges, please refer to our Return Policy