# Quality Control & Technical Documentation 01 · Our quality commitment From the first layout to project handover, quality is a series of decisions you can follow — in the design, the materials, the production checks and the documents behind your equipment. [Explore Our Quality Process]()[View Quality Documents]() Product-specific evidence. Project-specific requirements. Clear documentation. ![Installed Happy Panda indoor playground in Chile with enclosed play structures and ball pools]() 02 · Quality system ## Our Quality Management Approach A connected process from design to delivery. Each checkpoint keeps the confirmed equipment scope, drawings and inspection records aligned. 1. ### Design Review Confirm the users, layout, equipment and project requirements. Reviewed drawings 1. ### Material Checks Check incoming materials and components against the agreed specification. Material records 1. ### Production Control Follow dimensions, connections and workmanship through manufacture. Process checkpoints 1. ### Inspection & Testing Review assembly, finish and the tests specified for the equipment. Inspection evidence 1. ### Delivery & Support Match packing lists, installation information and handover documents. Project handover A checkpoint is complete when its result is recorded and any identified issue has a clear follow-up. 03 · Safety ## Safety by Design Quality starts before a component reaches the workshop. We review how the equipment fits the intended age group, activity and venue, then carry those decisions into the production drawings. - ### Structure & connections Review the frame, fixing details and the interfaces between play modules. - ### Space & protection Coordinate circulation, landings, enclosure and the clearances required by the selected activities. - ### Age & operating context Keep the design brief tied to the children, staff and play environment the project will serve. ![Top-down playground floor plan showing play zones and circulation]() 04 · Materials ## Material Selection & Verification The materials behind a playground should be as clear as its appearance. Incoming checks connect the agreed specification to the steel, padding, fabric and purchased components used in the order. - ### Structural components Check the specified steel, tubing, fixings and surface finish. - ### Soft play & upholstery Review foam, coverings, seams and padding for the confirmed application. - ### Nets, plastics & finishes Match purchased parts and material documentation to the selected equipment. [See Our Manufacturing Capabilities]() ![Foam materials and cutting work in the Dream Garden soft play workshop]() 05 · Manufacturing ## Quality Control in Every Production Stage Checks belong inside the production process. Drawings, workmanship and module fit are reviewed as the equipment moves through fabrication, upholstery and assembly. - ### Fabrication & finishing Check dimensions, welded connections, edges and the specified finish. - ### Soft component assembly Review cutting, stitching, padding coverage and component fit. - ### Issue follow-up Identify non-conforming work, agree the correction and recheck it before release. ![Dream Garden production workshop with equipment fabrication and modular assembly areas]() 06 · Inspection ## Inspection, Testing & Verification Factory inspection brings the completed configuration back to the approved scope. The inspection plan and any third-party testing are confirmed for the product and project, rather than assumed for the entire catalog. - ### Assembly & completeness Check component quantities, fit, movement and finishing against the order. - ### Safety-related details Review connections, accessible edges, protection and the specified clearances. - ### Records & correction Record findings and follow up on identified issues before packing. ![Playground steel frame during outdoor trial assembly]() 07 · Standards & compliance ## Standards & Technical Documentation The right evidence depends on the equipment, the destination and the agreed project requirements. A manufacturing audit, a product test and a project inspection document answer different questions. **Designed to meet** The requirement considered in the design brief. **Tested to** The product or sample covered by a specific test report. **Certified to** A statement supported by the certificate's defined scope and status. A company audit does not replace a product test report. A report for one configuration does not automatically cover another model or destination. [Manufacturer audit · Certipedia]()[Additional SGS record]() ![SGS playground equipment test report SHHL2403009718PG]() SGS · SHHL2403009718PG ### Product Test Record Review the covered product and test scope with the issuer. [Open report]() [Verify at SGS]() ![Product test report catalog document]() Technical documentation ### Report Reference Confirm the issuing body, covered models and current status. [Open document]() [Verify Report]() 08 · Delivery & after-sales ## From Factory Inspection to Project Handover Quality control continues through packing, transport preparation and installation support. Clear labels and usable documents help the equipment arriving on site match the project that was approved. - ### Packing & identification Cross-check part labels, packing lists and protection before dispatch. - ### Installation & handover Coordinate drawings, assembly information and the agreed installation support. - ### Maintenance & feedback Confirm care guidance, spare parts and the warranty terms included in the project. [Explore Installation & After-sales]() ![Wrapped playground components loaded in a shipping container]() Questions & answers ## Make the Evidence Work for Your Project Start with your destination, equipment type and the requirement you need to demonstrate. We will help identify the available records and their applicable scope. [Browse All FAQs]() How do I verify a certificate or test report? Use the issuer’s own verification entry linked on each record above — Certipedia for the audited manufacturer certificate, SGS online report viewing for SGS records. The issuer’s portal is the source of truth for status and scope. Does one report cover all your products? No. Every report names the specific products and configuration it covers. We never extend a document’s scope beyond what the issuer states. Can I get a copy for my project files? Public records can be linked or downloaded from the issuer portal. Project-specific documents are provided through the confirmed project channel — tell us your equipment model and destination so we confirm what applies. Do your certificates prove compliance in my country? Compliance requirements are destination- and project-specific. Share the destination and the standard you must meet; we confirm which existing records apply and what additional assessment your project needs. What if a verification link is unavailable? Contact our team with the report reference and your project details. We can help confirm the available record and its scope with the issuer. 09 · Let's plan your project ## Planning a Playground Project? Share your destination, equipment type and any technical requirements. Our team will help you identify the quality documents and support relevant to your configuration. ### Start with three project details - Destination country or region - Equipment type or product model - Required standard or buyer specification [Request Relevant Test Documentation]() Project-specific or restricted records are shared through the confirmed project channel. --- Source: [Quality Control & Technical Documentation]()